Getting Help
We are committed to delivering a reliable, distraction-free software experience. If you encounter any technical defects, unexpected behaviors, or data backup questions in Tasbeeh Management, please contact our technical desk:
Email: support@riontix.com
Subject Format: [Tasbeeh Management Support] Brief summary of issue
Response SLA: Usually within 24 to 48 business hours.
Common Troubleshooting Guides
- Backup Restoration: Verify Android storage permissions are enabled when importing or exporting database backup files.
- Offline Functionality: The application does not require internet access for core operations. Data remains sandboxed locally.
- OS Updates: When upgrading Android versions, we recommend creating a manual export from the settings screen prior to major system updates.